Customer support


NEW CareLink™ Personal uploader - JAVA Free Upload to more easily partner with your doctor

Your first step to understanding more about your diabetes.

Use this step-by-step guide to get started with a one-time download of the uploader per computer where you wish to upload your device and begin uploading your device to CareLink™ Personal. You can also visit our You Tube channel.





Q. What happened to Java?
Java applets are third-party software that work inside web browsers (other third-party software).   There are frequent updates between Java and browsers.  Some browsers no longer support Java applets.  To improve the customer experience a new uploading method was developed. There is still the option to upload using Java method if desired.



The content and all information provided on this website is for your informational use only and is not intended to be a substitute for professional medical advice, diagnosis or treatment in any manner. The patient stories provided are experiences specific to a particular patient. Responses to a treatment may vary from patient to patient. Always talk with your physician about diagnosis and treatment information and ensure that you understand and carefully follow that information.

© 2016 Medtronic International Trading Sarl™. All Rights Reserved. No part of this website may be reproduced or utilized in any form or by any means without permission from Medtronic International Trading Sarl. MiniMed, Bolus Wizard, SMARTGUARD, Guardian, Enlite and CareLink are trademarks of Medtronic, Inc. and its subsidiaries. CONTOUR is a trademark of Bayer Healthcare LLC.