Customer support

SOFTWARE UPDATES

NEW CareLink™ Personal uploader - JAVA Free Upload to more easily partner with your doctor

Your first step to understanding more about your diabetes.

Use this step-by-step guide to get started with a one-time download of the uploader per computer where you wish to upload your device and begin uploading your device to CareLink™ Personal. You can also visit our You Tube channel.

 

 

 

 

Q. What happened to Java?
Java applets are third-party software that work inside web browsers (other third-party software).   There are frequent updates between Java and browsers.  Some browsers no longer support Java applets.  To improve the customer experience a new uploading method was developed. There is still the option to upload using Java method if desired.

 

 

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