CareLink™ Personal is a free, web-based software that enables you to download your diabetes devices and see historical data that has been collected in the form of graphs, charts and reports. These reports can help you to understand the effects of insulin dosage, eating habits, exercise routine, and medication on your glucose levels and are the key to improving your diabetes control. Seeing this information in chart, graph, and table formats allows you to better identify patterns and problems that will help you work out the root cause of your low and high blood glucose levels. Follow this link for more information.
CareLink™ Personal software is free of charge. All you need is internet access and a CareLink™ connectivity device (CareLink™ USB or blood glucose meter). Please contact our Product Support team at 0800 MEDPUMP (633 7867) for more information on how to obtain the CareLink™ connectivity device.
Visit the Therapy management tools page for more information on insulin pumps which are currently supported by CareLink™ Personal Software.
Visit the Therapy management tools page for a list of glucose meters which are currently supported by CareLink™ Personal Software
Frequent data uploading (i.e. every 2 to 4 weeks) will provide uploads in about 2-4 minutes depending upon frequency of insulin pump use and CGM features.
CareLink™ Personal software is also designed so that it can integrate with CareLink™ System software (on your healthcare provider’s computer). If your healthcare provider has the CareLink™ System software, they can download your device data from your CareLink™ Personal in advance of your appointment (with your explicit permission and personal password).
From the main Reports page, select a report from the menu on the left-hand side of the screen. Select the date or date range for the report and click the Go button. Your report is displayed as a PDF file in a separate window.
Simply click on the "Forgot your password?" link displayed on the login area of the home page and a temporary password can be sent to you via e-mail. The temporary password can be used to access the system for up to 24 hours after it has been issued and you will be prompted to create a new password for use on subsequent visits.
Frequently uploading data has two advantages. First, it takes less time for each upload to be completed because less data is being copied. Second, because your device cannot hold more than three months of information, frequent uploads will help you avoid gaps in your data over time. Your healthcare professional may recommend how often you should upload data from your device. Generally we recommend uploading every 2 to 4 weeks.
Medtronic is committed to ensuring that all your personal information is kept private and protected. The CareLink™ system uses Secure Sockets Layer (SSL), a data encryption technology similar to the online bank standard, to ensure that data is unreadable during the transfer. CareLink Personal software complies with the strictest privacy regulations in the world, including HIPAA guidelines, and your information is processed in accordance with the applicable European Data Protection laws.